Orders are shipped the same day they are received whenever possible. For domestic shipping destinations UPS, USPS, or FEDX SHIPPING CHARGES will be added to the invoice at the lowest rate possible. Orders from AK, HI, PR and Pacific Island destinations are shipped via Post Office whenever possible.
For International shipping points FEDX, DHL, UPS, or USPS charges are calculated and added to invoice. We will email you prior to shipping for your final approval of the shipping charge.
Items that are shipped Refrigerated will be charged full freight plus $6.95 handling charge. No other charges are applied or added to the invoice!
NEED SOMETHING FAST?
UPS Overnight, UPS 2nd Day Air, UPS 3 Day Select, or FEDX shipments are available upon request at additional cost within the continental USA. Please CALL 800-235-2852 or EMAIL us at firstname.lastname@example.org before 4:30pm EST for these FASTER shipping methods.
PHARMACEUTICAL and DEVICES/CONTROLLED DRUGS
Pharmaceuticals and Devices can only be sold to registered and fully licensed customers. We must have a copy of your valid State License and DEA Registration on file before shipment can be made. Both license and DEA Registration can be faxed to us at 800-525-4568.
All backordered items will be shipped immediately upon receipt from our suppliers. Items backordered can be cancelled from your order by you at any time, or by us if such items are not shipped within 30 days from date of the backorder. You will be notified of the cancellation by phone or e-mail.
Call us at 888-599-5556 if you have a reason to return merchandise. We'll give you a no-hassle replacement or 100% refund, but please note that dated products and controlled merchandise are not returnable.